Shipping Policy
Dispatch Times
We take pride in hand-pouring our candles in small batches to ensure the highest quality. Please allow 2-3 business days for your order to be processed and dispatched.
Shipping Rates
We offer free UK shipping on all orders.
Delivery Estimates
Standard delivery typically takes 3 business days once dispatched.
International Orders
Please contact us regarding on any orders outside of the UK, we'll be more than happy to help.
Return Policy
Returns & Exchanges
We want you to be completely satisfied with your Holland Park Candles purchase. If for any reason you are not, please review our guidelines for returns and exchanges below to ensure a smooth process.
Eligibility Criteria
Items must be returned in their original condition, unused, and in their original packaging. Due to the nature of our hand-poured candles, we cannot accept returns for items that have been lit or damaged after delivery.
How to Start a Return
To initiate a return, please contact our support team with your order number and reason for return. Once approved, we will provide you with instructions on where to send your package. Please contact us at friends@hollandparkcandles.com